Privacy Policy

Information We Collect

The information we collect depends on how you interact with us.

We may collect personal information such as:

• First and last name
• Email address
• Phone number
• Job title
• Company or organization name
• Company size and industry
• Professional or social media profile information
• Geographic or business location information
• Information about your project, business needs, goals, budget, timeline, or areas of interest
• Responses you provide through forms, surveys, or advertising campaigns
• Information you provide in emails, messages, meetings, consultations, or other communications with us

If you submit information through a third-party service, such as a social media platform or advertising platform, we may receive information you choose to provide through that service.

Some platforms may automatically populate information from your account or profile before you submit a form. We receive that information only after you choose to submit it to us.

How We Collect Information

We may collect information directly from you when you:

• Submit a form on our website
• Request information about our services
• Contact us by email, phone, or another communication channel
• Schedule a consultation or meeting
• Respond to an advertisement or lead-generation campaign
• Submit a lead form through LinkedIn or another social media or advertising platform
• Meet or communicate with us at an event
• Are referred to us by another person or organization
• Communicate with us regarding a prospective project, partnership, or business relationship

We may also receive business contact information from third parties where permitted by law.

How We Use Your Information

We use personal information for legitimate business purposes, including to:

• Respond to your inquiries and requests
• Contact you about Mindful Software's services
• Discuss a potential project, consultation, partnership, or business relationship
• Schedule meetings or consultations
• Understand your business or technical needs
• Prepare proposals, estimates, recommendations, or other materials you request
• Follow up regarding your interest in our services
• Manage prospective and existing business relationships
• Maintain records of our communications and business development activities
• Improve our services, website, marketing, and business development efforts
• Measure the effectiveness of our advertising and lead-generation activities
• Identify which services or information may be relevant to prospective clients
• Protect our systems, business, and legal rights
• Comply with applicable legal, regulatory, contractual, and accounting requirements

Submitting information to Mindful Software does not create a client relationship or obligate you to purchase services.

Marketing and Business Communications

If you provide your contact information to Mindful Software, we may contact you in connection with your inquiry, a potential project, our services, or related business opportunities.

Where permitted by applicable law, we may also send occasional marketing or business communications that we believe may be relevant to you.

You may opt out of marketing communications at any time by using the unsubscribe option included in the communication, when available, or by contacting us directly.

Opting out of marketing communications will not prevent us from sending communications that are necessary to respond to your requests or manage an existing business relationship.

Where applicable law requires separate consent for a particular type of marketing communication, we will request that consent before using your information for that purpose.

Social Media and Lead-Generation Platforms

Mindful Software may use third-party platforms such as LinkedIn and other social media, advertising, and lead-generation services.

When you submit a form through one of these platforms, the platform may provide Mindful Software with information from your profile or information you enter into the form.

We use information obtained through these lead-generation activities for the purposes described in this Privacy Policy, including responding to your inquiry, discussing our services, evaluating potential projects, and following up regarding your interest in Mindful Software.

Third-party platforms independently collect and process information according to their own privacy policies and terms. We encourage you to review the privacy policies of the platforms you use.

Once personal information is provided to Mindful Software, our handling of that information is governed by this Privacy Policy.

How We Share Information

We do not sell personal information collected through our website, inquiries, or lead-generation activities.

We may share personal information with service providers that help us operate our business, including providers of:

• Customer relationship management systems
• Email and communications services
• Scheduling tools
• Website hosting and infrastructure
• Analytics services
• Advertising and marketing platforms
• Document management and electronic signature services
• Business productivity and collaboration tools
• Professional services such as legal, accounting, or information technology support

These providers may process information on our behalf and are permitted to use it only as necessary to provide their services to us, subject to their contractual and legal obligations.

We may also disclose information when reasonably necessary to:

• Comply with applicable laws, regulations, court orders, legal processes, or governmental requests
• Protect the rights, property, security, or safety of Mindful Software, our clients, or others
• Detect, investigate, or prevent fraud, abuse, misuse, or security incidents
• Establish, exercise, or defend legal claims
• Evaluate or complete a business transaction such as a merger, acquisition, financing, restructuring, or sale of assets

Cookies, Analytics, and Website Technologies

Our website may use cookies and similar technologies to operate the site, understand how visitors interact with it, measure performance, and support our marketing efforts.

Depending on the technologies we use, these tools may collect information such as your browser type, device information, pages visited, referring website, approximate location, and interactions with our website.

Some analytics, advertising, or social media providers may process this information independently under their own privacy policies.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar tracking technologies.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include retaining information as necessary to:

• Respond to inquiries
• Manage prospective and existing business relationships
• Maintain appropriate business records
• Follow up regarding potential projects or services
• Fulfill contractual obligations
• Comply with legal, regulatory, tax, accounting, or reporting requirements
• Resolve disputes
• Protect our legal rights

Retention periods may vary based on the type of information, the nature of our relationship with you, and applicable legal requirements.

When personal information is no longer reasonably necessary for these purposes, we may delete, anonymize, or otherwise securely dispose of it.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, destruction, or misuse.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information
• Request information about how we use or disclose your personal information
• Request restriction of certain processing activities
• Object to certain uses of your personal information
• Withdraw consent where our processing is based on your consent
• Opt out of certain marketing communications
• Receive a copy of certain personal information in a portable format where applicable

Not all rights apply in every jurisdiction or circumstance.

To exercise a privacy right, please contact us using the information below. We may need to verify your identity before processing certain requests.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

California and Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law.

Depending on your jurisdiction and whether a particular law applies to Mindful Software, these rights may include access, correction, deletion, portability, and the ability to opt out of certain uses or disclosures of personal information.

Mindful Software does not sell personal information collected through its lead-generation activities.

You may contact us using the information below if you have questions about rights that may apply to you.

International Visitors

If you are located outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Privacy and data protection laws in those locations may differ from those in your country.

Where required by applicable law, we take appropriate steps to protect personal information transferred across borders.

Children's Privacy

Mindful Software's website, services, and business development activities are intended for adults and business professionals.

We do not knowingly collect personal information from children under 18 through our lead-generation or business development activities.

If we learn that we have collected personal information from a child in circumstances where collection was not appropriate, we will take reasonable steps to delete it.

Third-Party Websites and Services

Our website or communications may contain links to websites, platforms, or services operated by third parties.

Mindful Software is not responsible for the privacy practices of those third parties. Their collection and use of personal information are governed by their own privacy policies and terms.

We encourage you to review the privacy practices of any third-party service you use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.

When we update the policy, we will revise the effective date at the top of this page.

We encourage you to review this Privacy Policy periodically.